World Tech

How to fix Hisense Roku TV not connecting to WiFi [Guide]

Your Hisense TV is not connecting to the internet. This is one of the most common problems for Hisense TV users, and full output of the device is at stake. Try the following troubleshooting steps to fix the Hisense Roku TV not connecting to WiFi [Guide].

Hisense is one of the leading TV brands in the world, and their Roku TVs are no exception. Unfortunately, these TVs sometimes have issues connecting to WiFi (not the TV, the Roku TV). This happens for a number of reasons, but most commonly because the home WiFi network name that is saved in the TV’s settings isn’t correct.

The Hisense Roku TV connects to the internet via WiFi. The problem is that it won’t connect to the WiFi when it is turned on. To fix this, you will need to update the firmware on the Hisense Roku TV. The firmware on the Hisense Roku TV is located on the Hisense Roku TV’s USB port. You can find the serial number on the bottom of the Hisense Roku TV. If you need help, you can contact us at [email protected] or contact us on Facebook page at https://www.facebook.com/Fresh-Healthy-Vending.

Smart TVs have become an integral part of our daily lives. We watch our favorite shows on smart TVs, either through cable or through the different streaming services available. And you’ll need to be connected to the internet, either wired or wirelessly, to get to all of it. To watch video on Hisense Roku TV, you’ll need an internet connection. However, there may be occasions when your TV simply refuses to connect to the internet. This tutorial will show you how to fix a Hisense Roku TV that won’t connect to WiFi.

It can be aggravating when you have an active and functional WiFi connection but your TV refuses to connect to it. Of course, you could utilize a wired connection from your router to your TV, but if your TV is located far away from the router or in a different room entirely, the connected connection is ineffective. So, keep reading to learn how to solve your Roku TV from Hisense won’t connect to WiFi using solutions and troubleshooting methods.

Hisense Roku TV not connecting to WiFi

There could be several reasons why your Hisense Roku TV is unable to connect to your WiFi network. It could be a problem with the network settings, or a flaw in a new Hisense TV firmware update, which is temporarily causing the problem. To fix the WiFi connection problem, use these troubleshooting procedures.

Examine your WiFi signal.

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hisense roku tv not connecting to wifi

Disconnect the Hisense Roku TV from the internet.

The best method is to disconnect from the wireless network and then reconnect. This may work in some cases and resolve any small difficulties that were preventing the Hisense Roku TV from connecting to WiFi at all. To forget the WiFi network, follow these procedures.

  1. Navigate to Settings by pressing the Home button on the remote. Hisense Roku TV not connecting to WiFi
  2. Under Settings, select System > Advanced System Settings > Network Connection Reset.
  3. Select Reset Connection and press the OK button to complete the process.
  4. Your Hisense Roku TV will reboot, and any WiFi networks it has ever connected to will be forgotten.
  5. To connect back to your WiFi network simply navigate to Settings > Network > Wireless.
  6. Select Create a new WiFi connection and choose a network to connect to. You should now be able to connect to the internet after entering the password.

If you still can’t connect to the WiFi network after forgetting and reconnecting, try the next technique.

Hisense Roku TV Reset

This is one of the options that should resolve your Hisense Roku TV’s inability to connect to a WiFi network. The factory settings of the Hisense Roku TV will be restored if the TV is reset. The Hisense Roku TV may be reset in two ways: hard reset and soft reset. This article will show you how to reset your Hisense Roku TV in detail.

Keep an eye out for HiSense Roku TV upgrades.

It’s possible that the software has a problem or flaw that prevents the TV from connecting to the WiFi network. You can install the update on your TV after downloading it on your computer. Here’s how to get an update for your TV.

  1. Obtain a USB flash drive with a minimum of 500 MB of free space.
  2. Click here to see the Roku Software download page.
  3. Select Hisense TV from the drop-down menu. Hisense Roku TV not connecting to WiFi
  4. Now, enter the Roku Model number. You can find the model number by simply heading over to Settings > System > About. You will see the four-digit Roku model number. Enter it and click on Next.
  5. The Download Software button will be visible. To install the software (update.roku), simply click on it. After that, copy the file to your USB device without placing it in any folder (a format is recommended before copying the file). Close the Roku software page but not yet.
  6. Now plug it into the TV. Press the Home button and Navigate to Settings > System > System update > I can’t connect. Your TV will now scan the USB drive for the update file. If you see update file could not be found error, then you are already on the latest update.
  7. A 12-digit code will now be displayed on the television. You’ll need to type it in on the Roku website. You will receive a 6-digit code after inputting it. Put it on your Roku TV. The installation of the software update will now begin. Hisense Roku TV not connecting to WiFi
  8. The TV will now reset when the update has been installed, and you should be able to use it.
  9. If your HiSense Roku TV still won’t connect to your WiFi after installing the new update, try the next approach.

Pings from the internet are disabled.

Follow these steps to get to the system operations menu on your Hisense Roku TV.

  1. 5 times press the Home button on your remote.
  2. Now hit the fast-forward button once, then the play and rewind buttons once each.
  3. Press the play and fast-forward buttons at the same time.
  4. Select the System Operations Menu from the menu screen that appears.
  5. Select Disable Network Pings from the drop-down menu. Enable Network Pings should now be the option.
  6. To return to the Home Screen, hit the Home Button.
  7. Press the Home button 5 times to force the TV to restart.
  8. Once you’ve pressed the UP button, press the rewind button twice and the fast forward button twice.
  9. For a short time, your TV screen should begin to glitch. For about 30 seconds, the television may freeze.
  10. The TV will reboot once a black screen appears.

This should resolve the issue with your Hisense Roku TV not connecting to WiFi; however, you will need to use the original Hisense Roku TV remote to accomplish this.

Conclusion

If you follow all of these procedures, your Hisense Roku TV should be able to connect to your WiFi network. If you are still unable to connect to the WiFi network, you should contact customer service or, if your TV is still under warranty, send it in for a replacement. It is advisable not to attempt to violently open the TV yourself because it may be damaged and customer care may refuse to repair it.

You might also be interested in learning how to turn off voice on Roku TVs.

If you have any questions, please leave a comment in the box below. Also, please spread the word about this post to your friends.

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Hisense is a popular brand for Smart TV’s and they actually have a lot of models to choose from at the moment. I have some of them and at the moment I have a problem with my Hisense Roku TV not connecting to WiFi. My internet is working fine without issues, but when I try to watch Netflix, Hulu or Amazon it never connects to the internet. I have tried going through my router settings to see if there is a problem, but it seems that the router is able to see the Hisense Roku TV and gives me an IP address to connect to, but the TV never connects.. Read more about hisense roku tv won’t find wifi and let us know what you think.

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The Roku is not finding your WiFi because its not broadcasting the SSID. Make sure that you have your router set to broadcast its SSID and password so that the Roku can find it.”}}]}

Frequently Asked Questions

Why is my HiSense TV not finding my WiFi?

HiSense TVs are not compatible with WiFi. You will need to use a wired connection for your TV.

Why is my HiSense Roku TV not connecting?

The HiSense Roku TV is not compatible with the current version of Beat Saber.

Why is my Roku not finding my WiFi?

The Roku is not finding your WiFi because its not broadcasting the SSID. Make sure that you have your router set to broadcast its SSID and password so that the Roku can find it.

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